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The customer care and complaint management contact details for Al-Arafah Islami Bank Limited (AIBL)

If you have any feedback, suggestions, or complaints related to Al-Arafah Islami Bank Limited (AIBL), you can reach out to their Central Customer Services & Complaint Management Cell through the following channels:

  1. Phone: Dial 16434 or +8809611016434 to contact the complaint cell.
  2. Head Office Address: Al-Arafah Tower, 63, Purana Paltan, Dhaka-1000.
    • Central PABX: +88-02-44850005
    • FAX: +88-02-44850066
    • SWIFT Code: ALARBDDH
    • Email: info@aibl.com.bd
    • Website: www.aibl.com.bd or www.al-arafahbank.com

For specific inquiries, you can also contact the following officers:

  • Md. Sharifuddin Pramanik (Information Rights Officer)
    • Senior Vice President
    • Phone: +88-02-44850042, 01723776336
  • Khan Kamranur Rahman Shovon (AVP)
    • Email: kamran.gb@aibl.com.bd
    • Phone: +88-02-44850005 (Ext-299), 01911-005039
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The customer care and complaint management contact details for BASIC Bank Limited

If you need to get in touch with  BASIC Bank Limited  in Bangladesh regarding complaints or suggestions, here are the ways you can reach the...