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The customer care and complaint management contact details for Al-Arafah Islami Bank Limited (AIBL)

If you have any feedback, suggestions, or complaints related to Al-Arafah Islami Bank Limited (AIBL), you can reach out to their Central Customer Services & Complaint Management Cell through the following channels:

  1. Phone: Dial 16434 or +8809611016434 to contact the complaint cell.
  2. Head Office Address: Al-Arafah Tower, 63, Purana Paltan, Dhaka-1000.
    • Central PABX: +88-02-44850005
    • FAX: +88-02-44850066
    • SWIFT Code: ALARBDDH
    • Email: info@aibl.com.bd
    • Website: www.aibl.com.bd or www.al-arafahbank.com

For specific inquiries, you can also contact the following officers:

  • Md. Sharifuddin Pramanik (Information Rights Officer)
    • Senior Vice President
    • Phone: +88-02-44850042, 01723776336
  • Khan Kamranur Rahman Shovon (AVP)
    • Email: kamran.gb@aibl.com.bd
    • Phone: +88-02-44850005 (Ext-299), 01911-005039

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